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AuditAble User Guide

6. AuditAble Assist

AuditAble Assist is a browser extension for Google Chrome and Microsoft Edge. It puts your fix queue in the browser, on your own website, so you can see which element on the page a finding is actually about instead of matching a report against a screen by hand.

6.1 What it does

  1. You sign in in the extension's side panel with the same AuditAble account you use for the dashboard.
  2. You browse to a page on your website. The side panel lists the findings for that page, in the same order your dashboard uses, most important first.
  3. You click a finding and the extension shows you where it is. The page scrolls to the element, outlines it, and labels it in plain language.
  4. The panel tells you what to change, with the exact text or code to add and a copy button. If you edit in WordPress, it can show those instructions on the editing screen for that page.
  5. You make the change in your own system, the way you always do.
  6. You check your work. A re-check button gives you an immediate preliminary result, and your next scan confirms it.
  7. Your dashboard stays in sync. Marking a finding applied, deferring it with a reason, or assigning it to a teammate in the panel updates the same fix queue your whole team sees.

6.2 What it never does

  • It never changes your website. Visitors to your site are never shown anything from the extension.
  • It never reads pages on websites you have not granted it access to.
  • It sends the selected page's URL to AuditAble to retrieve that page's findings and when you request a rescan. It does not upload the page's content, your editing screens, or your form fields. The highlighting happens inside your own browser.
  • It never runs in the background when you are not using it.
  • It is not an accessibility overlay. Overlays inject scripts that change a site for visitors. Assist does the opposite: it helps your team fix the real code, then verifies the fix.

The one exception, and it is deliberate: if you paste a screenshot into "Ask about this finding," that image is sent with your question so the assistant can see what you are looking at, and it is not kept afterward. That only happens when you paste one. Worth telling your team, because a screenshot of an admin screen can contain resident data.

6.3 Adding it to your browser

The signed-in fix queue is part of the paid plans (Starter and up), using your normal AuditAble account.

Google Chrome

Add to Chrome

  1. Open the Chrome Web Store listing using Add to Chrome above.
  2. On the listing, select Add to Chrome, review the permissions, and confirm Add extension.
  3. Open Chrome's Extensions menu (the puzzle icon) and pin AuditAble Assist.
  4. Click the Assist icon to open its side panel and sign in with your AuditAble email and password.
  5. Visit a page on a website your organization monitors in AuditAble. Select a finding in the side panel, choose Show me, and grant access to that website when prompted so Assist can highlight the element.

Installing Assist does not start a subscription. Its signed-in fix queue requires a paid AuditAble plan. If your organization manages browser extensions, ask your IT department to approve the install.

Microsoft Edge

The Microsoft Edge Add-ons installation link is not yet available here. Check back for the Add to Edge button.

6.4 If your IT department has to approve it

Many organizations block extension installs by policy, and most IT reviewers want to see the details before they allow one. Email [email protected] and ask for the AuditAble Assist IT review document. It is written for a reviewer rather than a buyer, and it covers:

  • every browser permission the extension requests, and what each one is for
  • exactly what is sent to AuditAble's servers, what is never sent, and the one case where a user can choose to send an image
  • how sign-in tokens are scoped, how they expire, and how you revoke them
  • the group policy entries for allowlisting the extension, or installing it centrally for named staff, in both Chrome and Edge

The short version, for a first conversation with IT: Assist asks for the browser's side panel, local storage, the address of the tab you are currently looking at, and the ability to draw the highlight layer on a page. It does not ask for access to all websites. Access to a specific site is granted by the person using it, one site at a time, the first time they highlight something there.